Política de envío

Shipping Policy

At Jetvance, we are committed to fast, transparent, and reliable shipping. Every order is shipped with tracked, premium delivery for your peace of mind.

Order Processing

Orders are processed and dispatched within 1 to 2 business days. You will receive a confirmation email with a tracking number once your order ships. We fulfill orders Monday through Friday, excluding public holidays.

Estimated Delivery Times by Country/Region

Belgium, Netherlands, France, Germany, Spain: 6 to 9 business days.

Italy, Sweden, Denmark, Finland, Norway: 6 to 10 business days.

United Kingdom: 7 to 10 business days.

United States: 7 to 11 business days.

Canada: 8 to 12 business days.

Australia, New Zealand: 8 to 13 business days.

Brazil, Mexico, Chile: 12 to 20 business days.

Other EU countries: 6 to 10 business days.

Rest of the world: 12 to 25 business days.

These delivery times are based on recent shipments. Delays may occur due to customs, weather, or local delivery issues. Over 90% of our packages arrive on time or earlier.

Shipping Costs

We offer several shipping options to suit your needs:

Normal Shipping – €2.50
Standard delivery with reliable service and affordable pricing.
Eco Smart Shipping – €6.00
Eco-conscious delivery that balances speed and sustainability.
→ Smart & planet-friendly.
JetQueue Priority – €13.00
Orders are packed and processed before standard shipments for faster dispatch.
→ Front-of-Line Pack.
JetQueue Secure – €16.00
Premium handling, discreet packaging, and full-value loss protection.
→ Full insurance.

Tracking and Notifications

You will receive an email notification when your order has shipped. This includes a tracking link so you can follow your delivery in real time.

Customs and Import Duties

Orders delivered outside the EU may be subject to customs fees or import taxes. These costs are the buyer’s responsibility and are not included in our product prices.

Lost or Delayed Shipments

If your package has not arrived within 25 business days, please contact us at jetvancecontact@gmail.com. We will investigate and offer a reshipment or full refund if necessary. If tracking shows your package was delivered but you did not receive it, please report this within 7 days of the tracking update.