Contact Us/FAQ

Formulario de contacto

Jetvance

Frequently asked question

Do you ship worldwide?

Yes! We offer worldwide shipping to most countries. Shipping times vary, but typically take 6 to 12 days. You will receive a tracking number once your order is shipped.

How long does shipping take?

Our shipping time is typically between 6 to 12 days, depending on your location. You will receive a tracking number once your order is shipped, so you can follow its progress.

What is your return policy?

We offer a 30-day free return policy for products from Building Blocks, Originals, and Technics. If you receive a damaged item or missing pieces, we will send a replacement free of charge. Refunds are only available in exceptional cases.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to check your order’s status on our tracking page or the carrier’s website.

What if I have a problem with my order?

If you receive the wrong item, a damaged product, or something is missing, contact us at teamjetvance@gmail.com. We will send a replacement as soon as possible. In rare cases, a refund may be issued if necessary.